Neami Password Assistance
Having trouble signing in to your Neami login account? You can get back into your account by choosing the most likely problem you are having below and then following the instructions given. We may need to use the contact methods you have registered with us, so it's important to keep your security info up to date.
I forgot my password. I know my password, but still can't sign in.
If you have forgotten your password, you can reset it using the security info you registered with us.
If you tried signing in with an incorrect password too many times, you can keep your existing password and we'll unlock your account so you can sign in again.
Get back into your accountI know my password and want to change it. I want to update my security info.
You can change your password and update your security info, including the contact methods you have registered with us.
Sign in with your work email and password to manage your account.
Manage your accountI am having some other password problem
If you have followed the instructions here and you are still having trouble signing in, you should contact us. This may occur if you are trying to sign in to an application which uses an account that is managed differently to your work email account.
More information
Links provided here require you to be logged in.
You can Contact Us during our operating hours if you are having trouble signing in. Managing your account is subject to our policies and procedures on how we control access to our systems, how we manage passwords and the way we prove you are who you say you are. Learn more about our policies and procedures: